CompTIA A+

Young Woman in Help Desk

CompTIA A+ Certification Prep Program

During the program students will get a full understanding of what it takes to become a HelpDesk IT Support technician learning both theory and technical skills needed for the position. Students will learn about computers, operating systems, mobile devices, multimedia, laptops, printers, preventative maintenance, security fundamentals, networking and more.

Take The Next Step

Jump-start a Rewarding New Career!


Course Style

6 Months




Total Flexibility

Online, on-demand training so you can study at your time and pace on any device – total flexibility.

6-Month Access

Students will have 6-months access to all the training material.


Student Coaching

Online support with student success coaches.

Mentor Support

Take advantage of weekday and weekend online live Zoom mentoring sessions.

Externship or Observation​

Students have the opportunity to be placed at local clinical facilities for observation or externship to advance their knowledge and practical skills.

Career Development

Career development with resume building and job placement assistance.




Week 1:

Chapter 1 – Introduction to Personal Computers and IT Certification

Week 2:

Chapter 2 – Hardware Components

Chapter 3 – Printers

Week 3:

Chapter 4 – Mobile Devices (Topics A-F)

Chapter 5 – Computer Networking

Week 4:

Chapter 5 – Computer Networking

Chapter 6 – Hardware and Network Troubleshooting 

Week 5:

Chapter 7 – Virtualization and Cloud 

Week 6:

Chapter 8 – Introduction to Operating Systems 

Week 7:

Chapter 9 – Installing Windows Operating Systems 

Chapter 10 – Windows Configuration and Management 

Week 8:

Chapter 10 – Windows Configuration and Management 

Chapter 11 – Macintosh and Linux Operating Systems 

Week 9:

Chapter 12 – Security 

Week 10:

Chapter 13 – Software Troubleshooting 

Chapter 14 – Operational Procedures 

Program Total Duration – 10 Weeks

Course Overview

A+ Certification is the computer industry recognized credential that certifies the competency of PC Service Specialists. It is sponsored by CompTIA – the Computing Technology Industry Association, and tests are administered by Pearson VUE. This certification program is backed by over 50 Major computer hardware and software manufacturers, vendors, distributors, resellers, and publications. Certification provides a wealth of benefits to any person seeking a job in the computer industry! Your successful computer career can start with this one course, or it can serve as proof of your computer hardware and operating system knowledge as a professional already in your field.

Career & Certification

CompTIA A+

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

Learn More »

Career Paths
  • Help Desk Tech
  • Field Service Technician
  • Desktop Support Specialist
  • Help Desk Technician
  • Associate Network Engineer
  • System Support Technician
  • Junior Systems Administrator
Job Outlook

According to, there are over 875,700 jobs you are eligible to apply for as a Help Desk IT Support Technician each year. The employment of Help Desk IT Support Technicians is projected to grow 6 percent from 2021 to 2031, as fast as average for all occupations.

Earning Potential

On average an HelpDesk IT Support technician makes between $49,770 to $62,760 annually, according to This could be your potential future income!

Career Development

Career development with resume building and job placement assistance.

Mentor Support

Students will have 6-months access to all the training material.

Exam Fee

One certification exam fee is covered by us with tuition. *Ask for more details.


Financing Options Are Available

Students who enroll in MedCertify’s career training programs come from different backgrounds. Whether you’re a first-time student, recently unemployed or just seeking a new career, we provide different financing and scholarship opportunities to help pay for your education. Please speak with one of our admissions representatives to discuss your financing options and opportunities.

Military Spouses

The MyCAA (My Career Advancement Account) Scholarship is strictly for military spouses and is used as a workforce development program. In addition, the MyCAA scholarship provides up to $4,000 tuition assistance.

This scholarship will help military spouses cover the entire cost of courses at MedCertify as they pursue certificates and certifications necessary to gain employment in high-demand, high growth portable career fields, and occupations. Let an Admission Representative discuss the scholarship with you today!

Learn More »

Separated Veterans

The Department of Labor’s Employment and Training Administration (ETA) implemented Priority of Service for all Veterans to provide scholarship assistance through SWAs, local WIBs, One‐Stop Career Centers, and other targeted grantees. 

Priority of service means the right of veterans to take precedence over a non‐covered person in obtaining all employment and training services.

Learn More »


The Workforce Innovation and Opportunity Act (WIOA) program offers scholarships to certain dislocated workers in the United States. Adults that have been terminated or laid off (including self-employed), eligible for or exhausted unemployment income and unlikely to return to industry or occupation are eligible for this scholarship. 

Spouses of a member of the Armed Forces who lost employment due to permanent change in duty station or is unemployed, underemployed and has difficulty finding or upgrading employment may also be eligible.

Learn More »

Low Income

The Workforce Innovation and Opportunity Act (WIOA) is a program developed by the U.S. Department of Labor to help improve the public workforce system and help low income adults and other eligible adults meeting certain criteria. WIOA also helps employers hire and retain skilled workers. MedCertify has partnered with the Department of Labor to offer courses that prepare students for national certification in the medical, business, and IT fields.

Learn More »

Self Financing

At MedCertify, we understand the importance of flexible payment options for our students. Our goal is to make education accessible and affordable, allowing you to focus on your studies and career development. Click below to view our self-financing options that are designed to suit your financial needs.

Learn More »