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Cancellation & Refund Policy

Submission Requirements

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Student must provide written notice of cancellation/withdrawal either by electronic submission to medcertify.com/student-support-forms/ to include: name, date, program enrolled, and reason for cancellation.

Program Cancellation

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The school may cancel a program at its discretion. Should this occur, any students enrolled prior to cancellation, will be notified of this change and will have the option of applying all monies paid toward another program or receiving a refund of all tuition paid within 30 days of the cancellation date.

Student Cancellation

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An applicant, who provides electronic submission or certified letter of cancellation after executing the enrollment agreement, but prior to the digital orientation of the program, is entitled to a full refund of all paid tuition. Unless they have been offered or secured employment in the field as a result of enrollment. Student have six months from enrollment date to seek any refunds of paid tuition. All refunds will be made within 30 days of the written notice receipt.

Withdraw Procedure

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A. Students choosing to withdraw from a program after the digital orientation date are required to provide written notice of withdrawal as required above as attendance will be calculated until electronic submission.


B. MedCertify.com has selected three consecutive weeks with no activity of academic requirements, without prior administrative approval, as the unofficial date which a student is deemed to have withdrawn. Students have six months from the last attended date to request a refund of monies paid towards tuition. After this deadline, no refunds will be issued.


C. For students seeking a refund of tuition: Refunds are based on the amount of tuition paid, fees not included in tuition are non-refundable. Administrative fee of $400 will be deducted from the refund amount. All refunds will be made within 30 days of the receipt of electronic submission. Refunds will be calculated as follows: Orientation through Week 2- 75% refund, Week 3 through Week 4- 50% refund, Week 5 through Week 6- 25%, No refunds after Week 6. Students not eligible for refund will be offered the option to take a Leave of Absence (LOA) and return to complete the program within 6 months from withdrawal.


D. Students who have acquired or been offered employment in the field upon enrollment are not eligible for tuition refund. Students who receive a refund will not be eligible to receive any certificates as all courses in the program must be completed to receive a certificate of completion. Students who receive a refund are not eligible for any future institutional scholarships.

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