Help Desk IT Support Technician
MedCertify’s HelpDesk IT Support program prepares students for various industry certifications and prepares them for a career as a HelpDesk IT Support technician. During the program, students will understand what it takes to become a HelpDesk IT Support technician, learning both theory and technical skills needed for the position. In addition, students will learn about computers, networking, various devices, operating systems, managing modern desktops, and more.
Jump-start a Rewarding New Career!
Online
Course Style
6 Months
Duration
Online, on-demand training so you can study at your time and pace on any device – total flexibility.
Students will have 6-months access to all the training material.
Take advantage of weekday and weekend online live Teams mentoring sessions.
Students will be able to join live online training sessions with certified instructors. These interactive sessions provide real-time support, expert guidance, and additional learning opportunities to enhance their understanding of the course material.
Personalized support with career counseling, effective job search strategies, professional resume writing, interview preparation, career development planning, and much more!
Courses
Workplace OSHA Training
Career Development
Professional Office Development
CompTIA A+ w/ Labs
CompTIA Network+ w/ Labs
MD: Windows 10
Real Labs Windows 10
Program Total Duration: 25 Weeks
The core program covers the following industry certifications
CompTIA A+
A+ Certification is the computer industry recognized credential that certifies the competency of PC Service Specialists. It is sponsored by CompTIA – the Computing Technology Industry Association, and tests are administered by Pearson VUE. This certification program is backed by over 50 Major computer hardware and software manufacturers, vendors, distributors, resellers, and publications. Certification provides a wealth of benefits to any person seeking a job in the computer industry! Your successful computer career can start with this one course, or it can serve as proof of your computer hardware and operating system knowledge as a professional already in your field.
CompTIA Network+
This course will introduce students to networking, including network standards, network communications, working with TCP/IP, network devices, wide area networks, remote access, network security, building highly available and scalable networks, and maintenance, monitoring, and troubleshooting.
Installing & Managing Microsoft Windows 10
This course will introduce students to Windows 10. Topics covered include installing Windows 10, configuring and personalizing Windows, updating Windows 10, networking in Windows 10, configuring storage, managing apps, configuring authorization and authentication, configuring access to files and folders, configuring security, and supporting and troubleshooting.
According to bls.gov there are 75,000 available jobs for Help Desk IT Support Technicians. Overall employment is projected to grow 6 percent from 2021 to 2031 which is average.
Career development with resume building and job placement assistance.
Students will have 6-months access to all the training material.
One certification exam fee is covered by us with tuition. *Ask for more details.
Students who enroll in MedCertify’s career training programs come from different backgrounds. Whether you’re a first-time student, recently unemployed or just seeking a new career, we provide different financing and scholarship opportunities to help pay for your education. Please speak with one of our admissions representatives to discuss your financing options and opportunities.
